Module 13 – How To Confirm, Verify and Pass Calls


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There are many benefits of the confirmation and verification process.  When an objection occurs in the process you will learn what to say to gain back your control. Common Rebuttals are included in this training.   Various scripts are provided to guide you through the process when you are unable to handle a call. These scripts will help you to effectively pass the call, so your prospect gets the best service possible.

 Whether you are calling residential or businesses we will cover them both.  This training will help you be more prepared and improve your overall call handling experience.