Module 4 – Common Customer Service Objections and Answers


This Module is not a training course however, it takes what you’ve learned in Module 3 and puts it all into perspective.
In this module, you will be given the correct responses to overcome the most common objection and resistance statements your customers will give you. Knowing ahead of time what the objections are and what you can say to overcome them, taking back your control of the call, will not only help you have greater confidence but in most cases your customer will be satisfied with the end result.